Insurance Brokers Mackay

At Regional Insurance Brokers Mackay, we’ll get on with managing your insurance while you get on with running your business.

We have over 40 years’ experience servicing the Mackay area with innovative insurance solutions. We will save you time, money and unnecessary worry when it comes to your insurance policies, paperwork and claims.

With Regional Insurance Brokers Mackay, you’ll receive personalised service with a senior insurance broker managing your portfolio, all year round. They’ll assess your risks and regularly review your business activities and protection requirements, so you’ll be able to enjoy the peace of mind that comes from knowing you have the right cover.

Here in Mackay, we have a broad cross section of industry experience and can help with all of your insurance needs. While we’re known as one of the largest sugarcane farming and mining regions, our clients are as diverse as our breadth of experience.

If you’re based in Mackay, we’re the insurance brokers to help protect you.

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Specialised In

Regional Insurance Brokers Brisbane specialise in the following services

Business

Run Your Business With Confidence

Earthmoving

Protection For Your Machinery

Financial Planning

Build Your Future Security

Mining

Understanding The Sector

Personal Insurance

Cover What’s Most Important

Trades

The Right Cover, At The Right Price

Our Team Members

Jane Bragg

Account Manager

Jane is an Account Manager within the local Mackay office.

For Jane, no clients means no business, and her clients always come first. By taking the time to get to know her clients, Jane can better understand their business, which means she can present the best solutions for their individual needs.

Making Insurance as simple as possible for her clients, Jane’s naturally outgoing personality and honest and trustworthy nature, means that what you see is what you get. She easily breaks down complex insurance terms and uses real language that people can understand.

Jane’s main focus is on building strong relationships and this remains at the forefront of every client interaction. Her career to date has given her experience across multiple industries and sectors, and this vast and varied experience means that Jane has an expert understanding of many industry occupations. Jane’s background in Insurance, coupled with her client focus, ensures her clients are always in great hands.

When not looking after her clients, Jane can be found at the gym at Muscle Garden Health and Fitness, or spending quality time with her family and friends.

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Neil Wallace

Account Manager

Neil has worked in the insurance industry since leaving school, working for insurers as well as local, national and international Brokers. After joining Regional in 2006 as an Account Manager in the Brisbane office, Neil moved to Mackay in 2007 as an Authorised Representative /Account Manager. With a career spanning over three decades, Neil has experience in writing all classes of General Insurance.

With his assistant Shaye, their focus is to build strong client relationships and ensure their clients are satisfied with the outcomes. Claims are also foremost for Neil and Shaye, ensuring the correct settlements and right outcomes are obtained for their clients.

Neil uses the Rotary 4 – Way Test of the things he thinks, says or does in his business activities.

1. Is it the TRUTH?
2. Is it FAIR to all concerned?
3. Will it build GOODWILL and BETTER FRIENDSHIPS?
4. Will it be BENEFICIAL to all concerned?

Rotary has also been a big part of Neil’s professional and social life. Rotary allows Neil to give back to his community through service. He has been a member of Rotary International since 1996 where he has been president twice and held many roles within his clubs and Rotary district. Neil is extremely proud to belong to one of the world’s best philanthropic organisations.

He loves watching the V8 Supercars and going to Bathurst on the annual pilgrimage to watch Ford tame the mountain and has been a supporter of Dick Johnson Racing since 1980.

Neil also enjoys spending time with his wife Joanne and three teenage children and looks forward to the day when they all have their provisional licences, and he doesn’t have to be in the car whilst they are learning.

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Sharyn Cole

Account Manager

Sharyn is an accomplished, self-motivated and highly competent professional Account Manager with 20 years extensive experience across all aspects of General Insurance.

Throughout her career in the Insurance Industry, Sharyn has assisted her clients with their individual needs, always working with them for the best outcome. She is sure to make her clients aware of any potential risk exposures, and works to support them should a need for a claim arise, working side by side to make the process as seamless as possible.

Sharyn takes pride in her high work ethic and strives for the best outcomes in any situation. successful at managing all tasks, even those that are the most demanding.

Based in Mackay, being a local helps Sharyn deliver strong regional outcomes matched to the current economic environment.

Sharyn enjoys spending time with family and friends, the great outdoors and gardening, and although she’s not the best gardener, puts her best effort in.

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Sue Murray

Account Manager and Office Manager

Sue is an Account Manager at Regional Insurance Brokers.

With over 30 years’ experience within the industry, Sue has extensive knowledge in all facets of general insurance and has had experience in roles in underwriting, claims, assessing and broking.

Sue’s aim is to fully understand her client’s business and the risks involved before using her knowledge and experience to provide an Insurance Package that meets her client’s unique needs. In adopting such a methodical process, Sue takes the insurance concerns away from her clients, allowing them to concentrate on building their businesses.

Sue takes the time to know her clients and their business. She helps them understand the risks, the covers required, puts terminology in simple English and remains supportive during any claims… as a result, Sue’s clients find her dedicated, honest and resourceful.

In her downtime, Sue enjoys meeting up with friends and family, and on the weekend is usually on the water paddling with her Dragonboat team.

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Trevor Townsend

Account Manager

Trevor is a fully qualified Account Manager based in the Mackay office. With extensive knowledge and over 30 years’ experience, from Assessing to Broking, Trevor is an established member of the Regional team.

Trevor has been assessing for many years and has seen both sides of the industry as he has worked with the Claims and Underwriters and now in Broking where he works alongside his clients for the best outcome.

Trevor’s main goal is to protect his clients and their assets, making sure they understand the potential risks and covers that are available. He recently had a major claim that was fixed, prior to getting out of control. Giving his clients peace of mind and taking the stress out of the claims process, is central to Trevor’s value and to assisting his clients at a challenging time.

Trevor is a well-known and respected local who takes pride in and is involved in the local community, attending and representing local events and clubs such as his local Mackay West Rotary Club, the Resource Industry Networking and River to Reef. He loves spending time with Family and Friends and enjoys the outdoors, having a good chat about footy over a beer or two, cycling and caravanning.

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Contact Details

50 Gordon Street, Mackay Queensland 4740
PO BOX 477 Mackay Queensland 4740

(07) 4951 6200
Fax: (07) 4951 1490

Contact Us